FAQ
What is the quality of wood used for the toys?
Premium-quality birch wood, beach wood or rubber wood that is safe for children and meets international safety standards (ASTM certified).
Are the toys in the Montessori box safe for babies?
Yes, the toys are designed with safety in mind and are suitable for babies and young children. The paints used are non-toxic so they are safe for mouthing as well. The toys have been lab tested and meet international safety standards (ASTM certified).
What are the benefits of Montessori toys?
Montessori toys are designed to stimulate a child's creativity and promote independent thinking, problem-solving, and motor skills development. They are also made with natural materials and are eco-friendly, making them a great choice for parents who want to reduce their environmental impact.
What age group are Montessori toys for?
The Montessori toys are catered for newborns up to 3 years old.
What is the timeline for delivery?
Our standard delivery time is 2-4 business days, depending on your location. We can, however, provide express delivery for additional charges.
Do you provide international shipping?
We are currently providing shipping to Singapore, Malaysia, Indonesia and the Philippines.
What is the refund timeline?
We do not offer refunds. However, if the delivered order has missing or damaged products we will offer a replacement. Kindly contact us within 24 hours of receiving the product to be eligible for a replacement.
What is the replacement timeline for damaged or missing toys?
If any toys arrive damaged or are missing from your box, please contact us within 24 hours of receiving the product to arrange for a replacement. We aim to provide the replacement products within the next 2-4business days.
What is the weight of a Montessori box?
The weight of a Montessori Box is approximately 1.5 to 2.5 kgs depending on the Level you have purchased.
How do you ensure the products are safe for use?
At Tiny Tots Trove, the safety and well-being of your little ones are our top priorities. We understand that as parents, you seek nothing but the best for your children. That's why we meticulously select our suppliers who are committed to upholding the highest standards of safety, quality, and durability. Here’s how they ensure that every product is certified and primed for use by babies and toddlers.
Key Testing Procedures
- Our suppliers conduct comprehensive lab testing to ensure that each product meets stringent international safety standards. These tests cover various aspects of product safety, including:
- Material Safety: Every material used in our products undergoes thorough testing to ensure it is non-toxic, hypoallergenic, and free from harmful chemicals such as BPA, lead, and phthalates.
- Durability and Strength: Products are subjected to rigorous stress tests to ensure they can withstand the wear and tear typical of active use by babies and toddlers without breaking or posing any safety hazards.
- Choking Hazard Assessment: Small parts are scrutinized to ensure they do not pose a choking risk. This includes testing the size and shape of components to prevent any potential hazards.
- Flammability Testing: Our products undergo flammability tests to ensure they do not easily catch fire and that any materials used are flame-resistant, providing an additional layer of safety.
- Mechanical and Physical Properties: These tests check for sharp edges, points, and other physical properties to ensure that the products are safe for children to handle and use.
Commitment to Durability and Quality
Beyond safety, our suppliers are dedicated to producing high-quality, durable products that stand the test of time. They implement strict quality control measures throughout the manufacturing process:
Material Selection: Only the finest, most durable materials are chosen, ensuring that each product is built to last and can withstand the active play of babies and toddlers.
Production Monitoring: Every stage of production is closely monitored to maintain consistency and high standards, minimizing the risk of defects.
Final Inspection: Before any product reaches our store, it undergoes a final inspection to ensure it meets our stringent quality criteria.
International Safety Certifications
We ensure that all products meet or exceed international safety standards, including:
- ASTM (American Society for Testing and Materials): The ASTM F963 standard is a comprehensive safety specification for toys sold in the United States. It addresses potential hazards from normal use or abuse of toys, including guidelines for mechanical and physical properties, flammability, chemical composition, and labeling to prevent injuries such as choking, sharp edges, and toxic exposure.
- ISO (International Organization for Standardization): The ISO certification ensures that products meet international standards for quality, safety, and efficiency. These standards provide a uniform benchmark for manufacturers worldwide, ensuring that products are safe, reliable, and of good quality.
- BIS (Bureau of Indian Standards): The BIS certification is mandatory for toys sold in India, ensuring they comply with Indian safety standards. This certification covers various safety aspects, including physical and mechanical properties, chemical composition, and labeling requirements.
Continuous Improvement
Safety standards and regulations evolve, and so do our suppliers. They are committed to continuous improvement, staying updated with the latest advancements in safety protocols, and incorporating new testing methods to enhance the safety and quality of their products.
Commitment to Parents and Children
We are committed to providing products that you can trust. By working with suppliers who prioritize safety through rigorous lab testing and international certifications, Tiny Tots Trove ensures that every product you purchase is not only educational and fun but also safe for your child.
Your child’s safety is our mission, and we are here to support you every step of the way.