Privacy policy
Privacy Policy
Last updated: 6 June, 2024
This Privacy Policy describes how Tiny Tots Trove ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tiny-tots-trove.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details: name, address, phone number, email.
- Order information: billing address, shipping address, payment confirmation.
- Account information: username, password, security questions.
- Shopping information: items viewed, added to cart, wishlist.
- Customer support information: communications with us.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data"). This may include:
- Device information, browser information, network connection, IP address.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services: e.g., Shopify.
- Payment processors: e.g., bank account, credit or debit card information.
How We Use Your Personal Information
- Providing Products and Services: Processing payments, fulfilling orders, managing your account, arranging shipping, facilitating returns, enabling reviews.
- Marketing and Advertising: Sending promotional communications, showing you advertisements.
- Security and Fraud Prevention: Detecting, investigating, and taking action on fraudulent, illegal, or malicious activities.
- Communicating with You: Providing customer support and improving our Services.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, such as:
- Vendors and third parties: Performing services on our behalf (e.g., IT management, payment processing).
- Business and marketing partners: Providing services and advertising to you.
- Legal obligations: Complying with legal obligations, protecting our rights, and the rights of our users.
Cookies
We use cookies on our Site to:
- Improve our Site and Services.
- Run analytics and understand user interactions.
- Tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies. Please note that removing or blocking cookies can negatively impact your user experience.
Third Party Websites and Links
Our Site may provide links to third-party websites. If you follow these links, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee complete security. We retain your personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access / Know: Request access to personal information we hold about you.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Request a copy of your personal information and transfer it to a third party.
- Right to Opt out of Sale or Sharing or Targeted Advertising: Opt out of "selling" or "sharing" your personal information or targeted advertising.
You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@tinytotstrove.sg